Onesure Recruitment

Current Vacancies

You will find below a list of current vacancies at One Sure:

Customer Service Advisor - up to £16,500

Here at One Sure Insurance we pride ourselves on delivering excellent customer service. First call resolution is key to ensure our clients receive the highest level of customer service. You will deal with a variety of calls and administrative duties from midterm adjustments to payment calls, requests for duplicate documents to adding drivers. Being polite, professional building rapport and first call resolution is important in this role.
 
We are ideally looking for someone with the below skills to work within our fast paced and busy Customer Service department:
 
Experience in a customer service environment
Motor vehicle insurance experience is an advantage
A brilliant telephone manner
The ability to build a rapport
Excellent verbal and written communication skills
The ability to resolve complaints professionally and in a timely manner
Excellent computer skills
The ability to provide a first call resolution on all calls
Cert CII qualified would be advantageous
 
Your daily role will include:
Taking all types of customer service calls and processing admin
Dealing with complaint calls
Complying with DPA (Data Protection Act), FCA (Financial Conduct Authority) and Company Policy and Procedure
Liaising with Insurers and other third parties
 
In return for the above we offer a competitive salary up to £16,500, a good bonus structure, excellent training, idyllic working hours and a positive and friendly working environment.
 

Senior PHP Developer - Salary From £30,000 up to £40,000 per annum.

Due to continued growth and development, One Sure Insurance are now looking to recruit a PHP programmer to join our expanding IT department. The ideal candidate will have a vast amount of industry knowledge and display a wide cross section of skill sets including but not limited to the below:
 
PHP, version 5+, focus on OOP (Object Oriented Programming)
CURL for external API intergration
MVC (Model View Controller) frameworks
Experience with My SQL queries
JavaScript, multi- browser, with focus on Firefox/Chrome, compatibility
JQuery + JQueryUI
Mootools
Twitter’s Bootstrap v2/3 JS modules
CSS, similar to JS requirement
Twitter’s Bootstrap v2/3
Linux command line/administration
XML, creating, extracting data and manipulation
XSLT
JSON
 
Working within this fast paced and pressurised team, the ideal candidate will be goal orientated and will understand the importance of meeting deadlines and have the ability to work alone whilst complimenting a highly skilled team.
 

Sales Advisors – basic salary up to £17,000 – OTE £40,000

One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products including motor trade, private car, commercial vehicle and home insurance. Due to our current growth and expansion, we are now looking to recruit motivated, professional and enthusiastic Sales Advisors to join our established team. We have vacancies in both our personal lines (car, van, bike and household) and commercial (motor trade, truck and SME) sales teams.

We are ideally looking for people with the below skills to work within our fast paced and challenging sales department:
•    Self motivated and able to work to and achieve a variety of targets
•    The ability to close a sale and overcome objections successfully
•    Excellent rapport building and communication skills
•    Good computer skills including the use of word, excel and outlook
•    Professional, polite and a desire to earn money
•    An excellent telephone manner and the ability to deliver a high level of customer service
Your daily role will include:
•    Taking inbound calls from clients wanting to obtain an insurance quotation
•    Making outbound calls to customers who have left details on our website to provide a quotation
•    Fact finding and data inputting onto our in-house computer system
•    Provide advice to clients on insurance products
•    Closing sales and overcoming any objections raised

Outbound Transfer Agent

One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products including motor trade, private car, commercial vehicle and home insurance. Due to our current growth and expansion, we are now looking to recruit motivated, professional and enthusiastic Outbound Transfer Agents to join our established team.

We are ideally looking for people with the below skills:

  • Excellent rapport building and communication skills
  • Good computer skills including the use of word, excel and outlook
  • Professional, polite and a desire to earn money
  • An excellent telephone manner

Your daily role will include:

  • Being the first point of contact for many potential and existing customers, whether that be on an outbound or inbound call basis
  • Making outbound calls using a dialler system to potential customers who have requested we contact them for a variety of reasons, and transferring these customers to different areas of the business dependent upon their needs
  • Generating leads from data provided by the company to promote services that the company can offer
  • Handling incoming calls and establishing what service the customer requires and routing them to the correct area of the business
  • Capturing and collating accurate data