Onesure Recruitment

Current Vacancies

You will find below a list of current vacancies at One Sure:

Credit Control Advisor – up to £19,000 basic salary – OTE £23,500

Due to business growth, we are now looking to recruit the above role within the Company, to ensure that any outstanding monies owed are collected. We are ideally looking for someone with the qualities below to work within the Credit Control Team in this testing, fast paced and dynamic environment

•    The ability to remain calm and professional when dealing with difficult customers
•    The skills to resolve issues and obtain money owed to the Company
•    An excellent eye for detail
•    The ability to be assertive when required
•    Excellent telephone manner

Your daily role will include but not be limited to:
•    Out bounding existing and past clients to obtain outstanding debts
•    Endeavour to recoup as much money owed to the Company as possible
•    Setting up payment plans to enable the Company to collect outstanding balances
•    Dealing with difficult customers and resolving complaints
•    Take incoming calls from clients wishing to make payments
•    Call third parties i.e. insurers to obtain figures and make referrals 
•    Processing any admin diary that is required
•    Reconciliation of insurer accounts
•    Create and manage repayment plans
•    Monitor Direct Debit payments/balances 
•    Issuing court proceedings to recoup monies owed

Renewals Advisor – up to £17,000 basic salary – OTE £23,500

We are now looking to recruit the above role for the Renewals Department to ensure that we retain all possible business and offer a first-class level of service to all of our customers. We are ideally looking for someone with the qualities below to work within the team in this fast paced, demanding and challenging department:

•    Excellent attention to detail
•    The ability to handle and overcome objections 
•    Excellent questioning skills
•    Good understanding of the renewals process and the ability to close sales, up sell and cross sell additional products
•    Excellent verbal and written communication skills
•    Extensive insurance knowledge and the ability to deal with queries from clients 

Your daily role will include but not be limited to:
•    Taking all types of renewals calls and processing automatic renewals
•    Ensuring that only acceptable business is placed on our books to protect agencies
•    Meet KPI’s that are set by the Renewals Manager in regards to conversions and brokerage
•    Complete renewals administration tasks 

 

Compliance Assistant – up to £17,000 basic salary

Due to business growth One Sure now have a vacancy in our compliance team to ensure that all staff are compliant, not only to FCA and DPA standards but our own Company standards as well. We are ideally looking for someone with the qualities below to work within the Compliance Department in this technical and busy team:
•    The ability to provide feedback in a constructive way to help develop staff
•    Excellent communication skills both verbal and written
•    An excellent knowledge of insurance
•    Excellent people and rapport building skills
•    The ability to display professionalism constantly
•    The ability to identify areas of underperformance and take the necessary steps to rectify these specific areas
•    Excellent attention to detail

Your daily role will include but not be limited to:
•    Call checking employees on all product types and providing detailed feedback on their calls/admin work
•    Completing compliance sign off of new starters in all departments
•    Ensuring that all staff members are performing to the best of their ability and are complying with Company Policy and Procedure, FCA and DPA requirements
•    Providing constructive feedback to staff to ensure they are continually developing and are aware of areas of improvement
•    Ad hoc tasks as requested by the Compliance Manager

Super User – basic salary up to £18,000

Due to our current growth and expansion we are now looking to recruit for Super Users to work in numerous departments. We are ideally looking for people with the below skills to work with the HR Manager and management team in this fast paced and challenging role:
•    Excellent verbal and written communication skills
•    The ability to resolve complaints professionally and in a timely manner
•    Excellent telephone manner and the ability to deliver a high level of customer service
•    Insurance experience in the motor industry
•    Excellent time management skills
•    Good computer skills 
•    Flexibility and the ability to adapt to change quickly

Your daily role will include:
•    Taking all types of calls in regards to a variety of insurance products in several departments and processing admin on a daily basis
•    Dealing with escalated complaint calls both verbally and written
•    Ensure compliance to the Company’s policies and procedures and regulatory bodies for example DPA, FCA.

 

Sales Advisors – basic salary up to £17,000 – OTE £40,000

One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products including motor trade, private car, commercial vehicle and home insurance. Due to our current growth and expansion, we are now looking to recruit motivated, professional and enthusiastic Sales Advisors to join our established team. We have vacancies in both our personal lines (car, van, bike and household) and commercial (motor trade, truck and SME) sales teams.
We are ideally looking for people with the below skills to work within our fast paced and challenging sales department:
•    Self motivated and able to work to and achieve a variety of targets
•    The ability to close a sale and overcome objections successfully
•    Excellent rapport building and communication skills
•    Good computer skills including the use of word, excel and outlook
•    Professional, polite and a desire to earn money
•    An excellent telephone manner and the ability to deliver a high level of customer service
Your daily role will include:
•    Taking inbound calls from clients wanting to obtain an insurance quotation
•    Making outbound calls to customers who have left details on our website to provide a quotation
•    Fact finding and data inputting onto our in-house computer system
•    Provide advice to clients on insurance products
•    Closing sales and overcoming any objections raised

Basic salary up to £18,000 per annum with OTE up to £40,000.