Goods in Transit
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 Whether you’re self-employed or work as part of a wider business such as DHL or Amazon, delivering goods safely is the aim of your business. While you may already have courier insurance, it will not be enough to cover your goods while they’re between drop-off points ‘in transit’. That’s where goods in transit comes in.

What are the main risks of transporting goods in transit?

The main risks you will need to consider while carrying goods in transit are:

  • Theft of goods during loading and unloading.
  • Loss of goods between drop-off points.
  • Damages to goods resulting from an accident or uneven road surfaces.
  • Dangerous weather conditions that can affect road safety and result in damage to goods.
  • If carrying hazardous goods, the likelihood of an injury from fire, burns and chemical exposure is significantly elevated.

Who needs goods in transit insurance?

The following professions usually require goods in transit insurance:

  • Delivery companies and courier services.
  • Wholesalers and distributors.
  • Retailers and e-commerce businesses.
  • Manufacturers and producers.
  • Agricultural and food industries.
  • Construction and building materials suppliers.
  • Chemical and pharmaceutical industries.
  • Oil and gas industries.
  • Heavy machinery and equipment rental companies.

Optional Extras

  • Commercial Legal

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Why Choose Us?

Here are just some of the reasons why you should get a quote with us.

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    Policies at Affordable Prices

    Our insurance experts will always find you the lowest price possible on the correct cover. However, if you send proof you’ve found a cheaper like-for-like quote in 48 hours? It’s money-back guaranteed.*

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    Hassle-Free Renewals

    Renewing your goods in transit insurance will always be a simple process. We’ll remind you when it’s time to renew and answer any queries you have.

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    Changes to Your Policy

    If you need to change your policy, our friendly team is only a phone call away and happy to help.

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    Trusted Panel of Underwriters

    As one of the UK's leading goods in transit insurance brokers, we will find the right policy to suit your business and vehicle with the help of a handful of trusted underwriters.

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*Take out an insurance policy with One-Sure Insurance, and if you find a cheaper Insurance quotation within 48 hours, subject to written proof being received that the Insurance quotation is on a like-for-like basis, we will cancel the Insurance policy and issue you with a full refund.

Frequently Asked Questions

Who is liable for goods damaged in transit?

Sometimes it can be difficult to determine when goods are damaged and find out what caused the issue in the first place. This makes liability concerning goods in transit a murky issue, and difficult to determine who is at fault.

In general, the person liable for goods damaged in transit really depends on the contract that you have in place. Some contracts will emphasise that a courier must handle goods carefully and with the proper protection for parcels in place, so any resulting damage would hold the courier in breach of their contract.

In most cases, the retailer is held responsible if the consumer notices their goods have been damaged upon arrival. It is important to note, though, that the retailer will have the authority to investigate further with their courier services and examine the contract arranged between the two businesses.

What steps can I take as a courier to minimise the risk posed to goods in transit?

Here are some steps that a courier can take to minimise damage to goods in transit from pick-up to drop-off:

Secure your goods before setting off

Take steps to ensure that your parcels and boxes are secured in place and spread out enough to evenly distribute their total weight. Look out for any smaller boxes that could become loose and fall. Secure locked containers will also help to reduce the risk of theft or loss during your journey.

Plan your route

Plan the delivery route carefully to minimise the risk of theft or loss while both in transit and during your rest breaks. Keeping an eye out on detours due to accidents and researching whether your route has any particularly well-known roads with a high accident count will help you to stay vigilant as well as safe.

Secure your goods in storage and transit

When you’re not driving, make sure to store goods in a secure location when not in transit. Whilst en route, make sure you’ve sufficiently locked up your van during any rest stops and drop-offs. If you have successfully found your drop-off point but the recipient of the parcel isn’t home, go the extra mile to leave their parcel in a secure place away from opportunistic thieves.

Vet your employees

It may not seem obvious, but sometimes an employee poses a risk to your goods in transit. If you’re considering broadening your team, make sure to carry out the appropriate background checks on any employees involved in transporting goods. Requesting police certificates to show proof of a clear record is just one of the many steps to minimise the risk of theft.

What should I do if I notice goods are damaged in transit while I’m transporting them?

If you notice that goods are damaged in transit while you are transporting them, you should take the following steps:

  • Stop the delivery and assess the extent of the damage to the goods.
  • Inform the sender and recipient of the goods about the damage as soon as you notice the damage.
  • Take detailed photographs and videos of the damaged goods to document their condition. Remember to show the item’s damage from multiple angles and handle the damaged goods carefully to avoid further damage.
  • Investigate the cause of the damage, such as rough handling, poor packaging, or natural causes.
  • Follow your company’s procedures for handling damaged goods, including returning the goods to the sender and notifying your insurer.
  • Keep records of the damage and the steps taken to address it in case of future goods in transit insurance claims. Providing your insurer with evidence that you’re being more careful will show them that you’re responsible and may even help bring down your premium in future.
How much is goods in transit insurance?

The cost of your goods in transit cover will vary depending on your business needs and your insurance provider’s policies.

Our friendly team of insurance experts can do all the hard work for you to compare quotes and find policies tailored to you.

Discover how much your goods in transit insurance will cost by calling our team on 0800 078 7690 for a free quote.  


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