One Sure Insurance Wins at The Insurance Times Awards 2023!

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We are thrilled to announce that One Sure Insurance has won a prestigious Insurance Times Award. 

On Wednesday, 6th December, our team members dressed up in their gladrags for the Insurance Times Awards to collect the Bronze award for the ‘Excellence in Technology – Distribution’ category. 

Tom, David, Alison, Chris, Nigel, Steven

The gong highlights our custom software, Merlin, and our commitment to innovation and excellence in the insurance industry.

Alison and Chris with the bronze award

Merlin has been a game-changer in how we operate behind the scenes to enhance your overall customer experience.

This cutting-edge custom software boasts unique features that set us apart in the insurance market. Alongside its ability to find, retrieve and compare the most competitive quotes on the market, Merlin also allows us to find the best policy match for customers’ needs. 

Charlotte, David, Nigel, Chris, and Tom

One of its standout functionalities is the ability to provide tailored question sets, ensuring that you receive the right coverage swiftly and efficiently. These specific question sets are extremely important for more specialist policies such as special types insurance or motor trade cover. This not only reduces call time but also minimises data entry, all while maintaining a high standard of care and quality.

Alison, Tom, and David enjoying some bubbly
The team enjoying the atmosphere

Our experts can now devote more time to understanding your specific needs as a customer and focus precisely on meeting cover requirements. 

David with the bronze award

We’d like to say a huge thank you to the Insurance Times Awards 2023 for this award and for hosting such a lovely event!

About the Author

Sharna Ridge

Content & Outreach Specialist

Sharna is our Content and Outreach Specialist. After studying and writing briefly for local publications, she stumbled into content writing and never looked back. With nine years of content writing experience under her belt, she joined the One Sure team in 2022. Her favourite insurance-based topics to write about are fraud prevention and taxi policies.