20, November 2023
Time to read: 2 mins

How To Update the Motor Insurance Database (MID).

Tom Walker, Head of Distribution at One Sure Insurance

Head of New Business

How To Update the Motor Insurance Database (MID). - Highlight Image

Updating the Motor Insurance Database is a necessity for motor traders. Read our handy guide to discover how to update the MID via your insurer portal.

Updating the Motor Insurance Database is a necessity for motor traders. Read our handy guide to discover how to update via our One Sure MID portal.

Updating the MID with trade plates and vehicles is a legal obligation for motor traders. Since you are responsible for updating the MID with new vehicles in your care as soon as you get them, learning how to use the MID portal is essential.

Luckily for motor trade insurance policyholders like you, we can help. Not only do we have this handy guide, but we can help you to update the MID online or on the phone.

How do I update the MID via my insurer?

Most policyholders will need to use their insurer’s portal to update the database. If your insurer obligates you to use their portal to update the MID, you will receive your MID login details directly at the start of your policy.

The following insurers will have their own MID update portals:

Tradex
Clegg
Covea
Eridge
Qtrade
RoadRunner
Granite

KGM policyholders will be taken to a MID update form, which we will use to facilitate an update on your behalf.

To access your insurer’s portal, head to the One Sure homepage and click ‘MID Update’ in the right corner.

You will then arrive on the following page.

You will then see the following page as you’re redirected to the portal.

Make sure that you have your login details ready for your update.

If the page doesn’t load fast enough, you can click the link provided on the page to open it in your browser.

Where can I find my MID login details?

Your insurer will have provided your MID login details with your policy booklet and documents. This will be with the physical documents and in the emails they’ve provided.

Updating The MID via One Sure Insurance

If you’re having difficulty updating or removing vehicles from the MID, we’re happy to help. Don’t hesitate to get in touch with us by calling 01782 880140.

You can alternatively submit a query via our website support page, and we’ll give you the advice you need.

About the Author

Thomas Walker

Head of New Business

Thomas is our Head of New Business. He began his insurance career in 2002 as an introducer for the Royal Bank of Scotland. Thomas has a Diploma in Insurance and is CII-certified. As his career evolved, he smoothly transitioned into insurance broking in 2005. He’s been with us at One Sure Insurance for 13 years in total and is our resident motor trade expert. Thomas’ other specialisms include liability insurance, commercial combined and other associated motor trade products. He is also passionate about fraud prevention, focusing on targeting ghost broking operations.