Charlotte Simpson

CERT CII

Compliance & Quality Control Manager

CII-certified Charlotte is our expert on all things insurance and compliance. After embarking upon her insurance career in a policy retention role, she continued expanding her insurance knowledge in customer service and renewal roles. Since 2015, Charlotte has focused on compliance-based roles and joined the One Sure team in 2016. Achieving good outcomes for customers and improving the business is at the heart of all she does. In 2019, The Insurance Institute of Stoke-On-Trent recognised her expertise by awarding her with the Young Achiever Of The Year Award. Her specialisms include property insurance and insurance fraud.